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Miro Reviews

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Overall Rating

4.5
6 Reviews
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About Miro

Miro.com is a visual workspace designed to foster innovation and collaboration among teams. The platform offers a suite of capabilities that include diagramming, real-time data visualization, and workshop facilitation. It supports common product development processes with agile practices such as estimation and retrospectives. Miro's features are built to accommodate cross-functional teamwork, providing an infinite canvas, widgets, and pre-built templates for various planning and brainstorming activities. The service integrates with other tools like Slack, Jira, and Google Drive, aiming to centralize communication and streamline workflows. Security is a priority, with enterprise-grade security measures in place, including SSL encryption and SSO. Miro is utilized by organizations worldwide, including many Fortune 100 companies, to enhance the speed and quality of their work.

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Miro Customer Reviews (6)

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Kurt Bouldin
Kurt Bouldin
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Sep 19, 2023
Charlene Gutierrez
Charlene Gutierrez
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Sep 17, 2023
Tiffany Meyers
Tiffany Meyers
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Sep 16, 2023
Verdiana Romano
Verdiana Romano
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Sep 15, 2023
Alicia Heath
Alicia Heath
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Sep 15, 2023
Patricia Marcum
Patricia Marcum
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Sep 14, 2023

Miro Customer’s Q&A

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What are some specific features of Miro?

Miro offers a range of features designed to facilitate collaboration and innovation across teams. Key features include an infinite canvas that allows for extensive brainstorming and project planning. Users can take advantage of pre-built templates and a robust set of widgets for various uses such as user story mapping, customer journey maps, wireframing, and more. The platform supports cross-functional teamwork with tools for real-time collaboration, including mouse-over collaboration, screen sharing, and embedded video, chat, and commenting. Miro integrates with over 100 other tools like Slack, Jira, and Google Drive, streamlining workflows and communication. Additionally, it provides enterprise-grade security with SSL encryption, SSO, and compliance with standards like SOC-2 and GDPR. The platform is tailored to support various functions such as UX and design, marketing, sales, product management, and engineering, making it a versatile tool for modern, distributed teams.

About Miro.com Prices and Cost?

Miro.com offers a range of pricing plans to suit different needs. The Free plan is available for individuals and teams just starting out, providing a single workspace with 3 editable boards. For more extensive collaboration, the Starter plan costs $8 per member/month when billed annually, or $10 on a monthly basis, offering unlimited boards and essential features. The Business plan is designed for teams requiring advanced features and security, priced at $16 per member/month annually, or $20 monthly. Large organizations can opt for the Enterprise plan, with custom pricing and comprehensive support, security, and control features. These plans are structured to scale collaboration across teams and integrate with various apps and services for a seamless workflow.

About Miro.com Payment Method?

Miro.com provides flexible payment options to accommodate different user preferences and requirements. Customers can opt for monthly or annual automated credit card payments, or annual invoicing. The platform supports various payment methods including credit card, ACH credit transfer, and wire transfer. For those choosing automated payments, the process is streamlined and occurs at the end of the billing period. In contrast, invoicing is available on an annual basis with a payment deadline of 30 days from the invoice issue date. It's important to note that invoicing may require a minimum number of licenses depending on the chosen plan. Additionally, Miro supports 3DSecure payments for banks that necessitate extra authorization steps, ensuring a secure transaction process.

Miro FAQs

FAQ

Miro Alternatives

Here are the top 10 alternatives to miro.com:

  1. ClickUp: Offers powerful Whiteboard features to help visually plan and organize ideas, tasks, workflows, and more.
  2. FigJam: Best for collaborative brainstorming.
  3. Invision: Best for UI/UX design collaboration.
  4. MindGenius: Best for structured project planning.
  5. Creately: Best for small businesses and startups.
  6. Stormboard: Best for agile and scrum teams.
  7. Lucid Visual Collaboration Suite: Offers improved whiteboard use for remote brainstorming.
  8. Microsoft Whiteboard: A digital whiteboard app.
  9. BeeCanvas: Pricing upon request.
  10. Mural: From $9.99/user/month (billed annually).

Each of these alternatives offers unique features and functionalities that may suit different needs and preferences. It's recommended to explore each one to find the best fit for your requirements.

FAQ

How To Open A Miro Account?

To open an account on miro.com, follow these steps:

  1. Open the sign-up page.
  2. Fill out the Name, Work email, and Password fields.
  3. Read Miro Terms and Privacy Policy and check the box.
  4. Check the box I agree to receive Miro news and updates to stay up-to-date on product releases.
  5. Click Get started now.

After this, a confirmation code will be sent to the provided email address. Find the email with the confirmation code in the inbox. Click the Confirm your email button in the email or enter the code on the confirmation code page. If the email is not confirmed within 7 days, the profile will be deleted.

Once the email is confirmed, the user can create or join a Miro team. A team in Miro is a space where users can create, store, and share their boards and projects. If the user was invited or provisioned to a Miro team prior to registering the profile, after signing up they’ll be redirected to the team right away to start collaborating. If the user wasn’t invited to any teams, when signing up for the first time, they’ll be suggested to create one or join the corporate team. As the first team is created, collaborators can be added right away.

If there are teams open for users within the domain, the user will be able to join or request access to the teams. The request will be sent to Admins. While waiting for the Admin's approval, the user can create their own team.

Once the profile is created, go to the Profile settings to add a photo and profile information. If there is no activity in the Miro profile for two weeks, the user will be logged out of Miro automatically for security purposes.

FAQ

About Miro.com Popular Products and Services?

Miro.com is renowned for its visual collaboration platform that facilitates innovation and teamwork. Among the popular products and services, the platform offers process mapping, mind mapping, whiteboarding, and technical diagramming to support various stages of project development. It provides an infinite canvas and pre-built templates for user story maps, customer journey maps, and wireframing, which are essential for UX design and product management. Miro also supports scaled product planning and strategy & planning sessions, making it a versatile tool for organizations. Additionally, the platform is equipped with real-time data visualization and workshop facilitation tools, which are crucial for agile practices like estimation and retrospectives. Miro's services are designed to connect the entire company on a single, secure platform, ensuring enterprise-grade security and fostering a customer-centric approach to product development.

FAQ

Miro.com Return Policy?

For Miro.com, the return policy states that items must be returned in their original packaging within 14 days of receipt. Returns processed after this period will result in the goods being sent back at the customer's expense. Pre-order returns are refunded within the same 14-day policy. Refunds are only offered for unused items with all original swing tickets, security tags, and hygiene strips intact. Returns not adhering to this policy will not be accepted. The shipping policy outlines that shipping costs are calculated based on weight, dimensions, and destination. Delivery times and costs will be provided during checkout, with real-time tracking available. Orders may be shipped separately depending on availability, and any lost or damaged items should be reported to customer service immediately. For international returns outside the EU and UK, customers must cover the return shipping costs and clearly mark the package as 'commercial goods return' to avoid customs delays. Exchanges are not offered; instead, customers should return the item for a refund and repurchase if desired. It is advised to wear underwear when trying on swimwear, and items returned damaged or stained may be refused a refund.

FAQ

What are some specific use cases for Miro?

Miro is versatile and can be used for a variety of specific use cases. It serves as an effective tool for strategy & planning, allowing teams to visualize and align on strategic goals. For ideation & brainstorming, Miro's infinite canvas and facilitation features help in generating new ideas and organizing thoughts. It is also widely used for mapping & diagramming, providing a platform for creating flowcharts, wireframes, and user journey maps. Additionally, Miro supports agile workflows, making it suitable for sprint planning and retrospectives. Other creative uses include virtual live drawing, writing novels, crafting interactive resumes, and even organizing board games or book clubs. These use cases demonstrate Miro's flexibility in adapting to various collaborative and individual needs.

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